What our Customers say...


Miss Heather was extremely pleasant and very helpful; she was a joy to speak with, her staff Ben and Spencer were exceptional; they both were very knowledgeable, professional and friendly; which is very refreshing. Miss Heather, Ben, and Spencer represent the SERVPRO Brand in excellence. My family and I are very much pleased with their services and will use them when the need arises. We are also going to tell all of our family and friends to give Miss Heather and SERVPRO a call for their residential and business needs!!!

Our living room hardwood floor had buckled a year after we moved in due to moisture under the house. The crawlspace had a very small entry point and not much space inside. We had many companies come out and say it was impossible but Gabe said he thought he could help. It was an extremely difficult job because there so much debris and dirt. Gabe was there every step of the way, usually working alone, and keeping us informed of the progress. We are so grateful for his hard work and willingness. Honesty and good work ethics are harder to find these days. Thanks Gabe for a job very well done..

They did a great job getting our house dried out from a roof leak. Very responsive to calls and texts, and gave us a very good recommendation for a roofer!

Very responsive. Assessed situation and came up with a good plan.

Kyle, Austin and Ben were outstanding. They were prompt, professional, personable and professional. 5/5 would recommend to a friend!

The people that work there are amazing and very helpful and polite. I would most definitely recommend people to this company.

Mr. Chip came out to remove some stains from my seats in my new car (tan cloth). Not only did he do an excellent job, he has an awesome personality to boot! He was very knowledgeable about the chemicals they use! Miss Heather is just the sweetest! She was able to get me scheduled sooner than I had expected! Highly recommended!

Heather and the SERVPRO team are top notch to work with. They did a whole house disinfectant fog for us. We wanted to make sure our family was protected in every way possible during these times and SERVPRO helped put our mind at ease. The fog is plant-based so no chemicals and it smells great and most importantly, clean. Highly recommend.

I had the most wonderful experience with SERVPRO this past month from start to finish! From the friendly staff to the timely manner of work to working around my work schedule treating my home like it was theirs. Working directly with myself and my insurance company they never skipped a beat! A HUGE shout out to Heather!!!!! EVERYTIME I reached out I got a honest answer right away! You can honestly tell this unique group of people love what they do and are very passionate in every aspect of their job! Thank you from the bottom of my heart. I would recommend them for every job in the future! Thank you all of you guys so much

Great service

It was a Saturday morning, washing machine overflowed water in the hallway and part of bedroom carpet. Disclaimer: it may or not have actually been my fault....lol. Husband called SERVPRO, less than 30 minutes, callback from Mr Lovell. Totally professional, helpful, great attitude! Would give 10 stars if I could!

These guys come out quickly and take away the worry from the home owner as to what needs to be done. We have used them a few times and each time been more than pleased. Gabriel McMahon goes above and beyond anything expected or required. He is very thorough and explains the whole process with you and answers any questions that arise, as he has extensive knowledge and experience. We are very grateful for his help and most definitely would call them again in the event we needed to. Highly recommend them to everyone!

SERVPRO went above and beyond to provide excellent service in a timely manner. They made sure our office was cleaned and sanitized the same day we called. We highly recommend using SERVPRO for all your cleaning and restoration needs!

Ryan and his team went out of their way to work in a Covid cleaning for my friends house. Exceptional service all around!

They were excellent when my home flooded. I was very emotional and they were extremely empathetic to me & my situation. They worked so hard to help me. I highly recommend them!

Gabe and his team were very thorough! I have used SERVPRO before and they never disappoint!!! Excellent service!

Best, honest, crew! And if I ever go through this again, I definitely want the same crew, Joe, Jim, and Clint!

these guys are fantastic.. they were professional, wonderful to work with and did a thorough job all while respecting my house by protecting it while they did their job. I would highly recommend them

Great service, Joe and Peggie did an outstanding job. Also great attitude, passionate about their work and customers!!

Awesome service!! Professional employees! A huge thank you to Grace for a quick and timely response. Jim and JJ did a fantastic job!!

Our company experienced a burst pipe in our laundry facility that caused more than four inches of water to permeate our back offices, storage areas, and reception area. It soon became evident that we would need professional assistance to pull all of the water out of the carpet before it could move into the drywall. One call to Grace Nudd, at SERVPRO of Brunswick, was all it took. She had her team there within 30 minutes to take care of the problem. Joe and Gabe were able to pull all the water out of the carpet padding, as well as take care of any potential mold issues we could have faced with a commercial spray application. They saved us thousands of dollars in potential damages.

Highly skilled Technicians. These guys are also extremely professional and answered all questions pertaining to the water damage at my residence. They follow up on their work to ensure it's done correctly and for the safety of the consumer.

Jim and Gabe were exceptional - professional, punctual, communicative and put me at ease throughout the process. Both of them had clearly been doing this for a while and had great noses. Thank you so much guys!

Awesome service!! Professional employees! A huge thank you to Grace for a quick and timely response. Jim and JJ did a fantastic job!!

These guys come out quickly and take away the worry from the home owner as to what needs to be done. We have used them a few times and each time been more than pleased. Gabriel McMahon goes above and beyond anything expected or required. He is very thorough and explains the whole process with you and answers any questions that arise, as he has extensive knowledge and experience. We are very grateful for his help and most definitely would call them again in the event we needed to. Highly recommend them to everyone!

We had a leaky air vent that went unnoticed for days. The carpet was completely saturated! JJ came that same day and got it fixed right away. No smell, no mess! He was polite and easy to work with. Highly recommend SERVPRO!

J.J. cleaned our office recently. He did a great job getting it clean and even got out stains I didn't even think would be possible to remove. He was efficient and polite and I will definitely use SERVPRO again.

These guys are on point! Joe Lovell is great. He came out and met with us on Sunday evening and had guys here working Monday morning. Our house is a wreck but these guys have gone above and beyond trying to get our house on the road to recovery. Thank you Joe and all the guys from SERVPRO.

Heather she is such a sweet person when I called her to tell her about a problem with my yard! She just told me to send pictures of the damage and not to worry about it she would handle it! She's always a pleasure to talk to her so thank you heather!

Very nice people, professional job, looks great!

Their service was Exc, Top Notch Professional & efficient..They did a follow up courtesy service.. Problem was severe allergic sensitivity to interior air pollution in rental property.. Problems Solved.. Finally can breath, sleep well, decrease meds & Enjoy healthy living.. Recommended without any reserves.

Thank You All !!!

Peggy and Peggy did a super awesome job. House was struck by lightning and while trying to find the source of the smoke a firefighter fell through the ceiling in our youngest’s Room. SERVPRO not only came and cleaned all that up and put a temporary cover on the ceiling but Peggy and Peggy came in and did and awesome job detailing it and getting the rest out. What and awesome job they did.

To whom it may be concerned,

I had my first time to use SERVPRO and it was a good occasion- the two men who came was Jeff and Jim and they were great. I just had to write you and let you know I was well satisfied with them and I would like for you to let all concerned that they did a great job. - Robert Clark

Andy did a fantastic job!!

The night a pipe burst in our rental home no one was there to catch it so ran for three days. SERVPRO was there for us when we needed them. I dealt specifically with Heather in the office and she was more than amazing. I wish I had gotten the names of the workers because they did a phenomenal job. Their slogan is true, it's like it never happened. I don't know what my family and I would have done without them! They had my entire rental home (2500sq ft) redone and available for rent in one week. AMAZING!!!

Andy from SERVPRO cleaned some upholstery at the office and he was professional and attentive to residents and nurses so getting things cleaned during the day was quick and easy. Would use again.

I rent from the Harris group in Jesup, Andy from SERVPRO. Definitely, recommend. He was the absolute best!

Andy from SERVPRO came out and cleaned my aunt's carpet and furniture after she had a fire. He did a wonderful job and I would recommend SERVPRO to anyone.

I'd like to give SERVPRO of Brunswick a 5 Star rating. My house was flooded during Irma and after the re-construction was completed I called SERVPRO, I thought I needed to get my tile floors sanitized since I babysit my 9-month-old granddaughter who is now crawling. No telling what is on that floor, right. Andy was prompt with his initial inspection. He told me that the floors, thankfully, were in great shape actually. Andy was so helpful and made a couple of suggestions from his professional point of view that I'd not considered, and not only was he honest and forthcoming, but got me connected with someone who could help me follow up on his suggestions. What a refreshing, helpful attitude he has. I'd recommend SERVPRO to anyone who is looking for honest, reliable and professional assistance with their clean-up problems.

Used SERVPRO for the first time today. What a great experience. We had carpet and large rugs cleaned and they came out awesome. We live in Oak Grove. So now we will pass this information along to others who need the service. With this said, the real pleasure was having a tech, named Andy Cox. He is a true professional with a great attitude and work ethic. More people should be like him!! Thanks Andy!

I would like to say thank you to Austin and Andy for coming to our rescue after a toilet flood. They came out on a Sunday afternoon and took care of everything. They were friendly and professional and made a terrible situation much easier to handle. Again thanks guys for a job well done! I would also like to thank the other guys at SERVPRO for their help. Jordan walked us through the process and answered all our questions. I would highly recommend this company to anyone with water damage problems.

Andy showed up on time and politely answered all questions I had and took good care of us. Would use again.

Andy was very nice and did a great job!

I give them a five-star rating they did excellent job very helpful in every way. Thank you all so much. Have a blessed day. Betty Taylor & Mark Taylor

Andy was efficient and professional. He was very polite and I would highly recommend SERVPRO for anyone needing their services.

When Hurricane Irma was done lifting her leg and marking her territory, and we finally were allowed to return to St.Simons so that we could decide how much overtime to give the insurance adjusters, I was not too thrilled when I found my hardwood floors the victim when Irma and my a/c unit went toe to toe and put a hole in the ceiling--through which gallons and gallons of water poured. Luckily, SERVPRO of Brunswick responded fast, and through persistence, attention to detail, and some great machines, saved my original 1930's hardwood floors from becoming a casualty of Mother Nature. Andy was especially helpful through the recovery, and was always available for advice!

Andy and Austin were efficient and professional. They were polite and they were able to help us with our problem immediately.

The SERVPRO guys always do great, on time and always prompt with cleaning. Andy and Jay did an awesome job.

Andy is always on time


Andy and Jay did a Great Job. Fast response well spoken and very courteous.

I was thrilled to have the extremely soiled carpets in my rental condo beautifully cleaned by JJ and Terry. They were professional, friendly. on time, and very thorough. I give them 5 stars. Pat VanKouwenberg.

Called SERVPRO for water damage in our home.They arrived promptly and were very thorough in their work. No complaints.

SERVPRO was very proactive about coming to my home when I had a flood in my studio. They came immediately and started cleanup. They were very efficient and professional and assured me that they would have everything clean and sanitized by the time they have finished.

Excellent fast service!

This team is amazing. Professional, prompt, and the best at what they do. They helped me in a rough time. I can’t thank you guys enough.

Quick and efficient! Excellent customer service!

SERVPRO came to the rescue when my house flooded! They arrived the same afternoon, and the employees were able to help me through the entire process. They worked long hours to make sure the project was finished in a timely manner at the convenience of my schedule. I had to request a late visit to have someone check on the progress, and they never hesitated to show up! Thanks, SERVPRO for making it "Like it never even happened."

They came, they saw, they conquered!!! My house flooded, and they took care of my demolition. I wish I could give them more than5 stars.

SERVPRO is Fabulous at Their Word and Their Business.... call them, you will see First Class All the Way!

Extremely responsive with great communication. Ryan and his team have always been great to work with.

SERVPRO was a huge help when a pipe burst in the apartment above me. I had water covering all of my belongings. SERVPRO was quick to respond and really educated me on what was going on... Before I knew it my apartment went from soaking wet to dry all because of the friendly people at SERVPRO! I can’t think them enough- highly recommend then. They went above and beyond to help alleviate mold and made sure I and my cats were safe. I’m just the renter but my landlord was thankful that they could do the job from start to finish including remodeling torn out Sheetrock and wood floors.

Our technician came out to assist us after 5pm for a water heater emergency. He wasn't even supposed to work that day. He was reassuring, knowledgeable, and thorough. He saved the day!

The two guys from SERVPRO were very professional and helpful. Josh and Jason came in, got to work and cleaned up before they left.
I had a leak in the upstairs bathroom and it went through my dining room ceiling. They thoroughly explained what I should do over the next few days to dry out the area. They also recommended a contractor who was very professional. I would recommend SERVPRO to anyone.

Excellent service and professional employees. Austin and JJ went above and beyond not only to blow my dryer vent but repair the detached portion under the house.

Josh at SERVPRO provided us with excellent customer service. He was awesome to work with throughout our whole process. He treated the water damage in our home like it was his own and was very responsive every time we called and texted him. We are very appreciative of the whole SERVPRO of Brunswick team.

Great service and they are very proficient in their job.

My Carpet has never been this clean ever. I will tell my friends you will never find any company that will do the job as great as SERVPRO. I was very impressed! Your estimate was very reasonable and worth every penny.  Andrew did a wonderful job. 

Your staff went above and beyond in working around my animals and helping me with extra help.

I want to thank your staff for all the help and understanding everyone provided in making the Jekyll Island Project a success.

Dear Terri, Ryan, and the SERVPRO Crew,

Thank you so much for all of your hard work!

Wow! Michael just left and he did an outstanding job! Our chairs aren’t even all the way dry yet and I can already see a huge improvement! Thank you, thank you! I will surely recommend your company to anyone that asks for this type of service. Outstanding job!

SERVPRO associates are professional, courteous, prompt to react the emergency situations. They are number one in my book and I highly recommend them.

PRAISES for BLAKE........"BLAKE ROCKS". I appreciated the way he helped relieve a very stressful situation.

I cant thank you and your crew enough for the hard work and long hours put into cleaning up/drying out our facility to begin our renovation project. When I returned the following day SERVPRO had already been onsite and clean-up well under way, this could not have pleased me more. You kept me up to date through the whole process and what I should expect to see each step of the way. I would recommend SERVPRO in a heartbeat and could not be happier with the service you provided.

Very nice people, cleaned a stain from a piece of fabric for me, instructed me on how to clean it in the future. A very positive experience. I would recommend these folks to everybody. They are that good!!

Thank you for your work at our place; You guys were very professional and left the area nice and clean. I appreciate your excellent service!

Customer raved about SERVPRO and the wonderful job that was done - Extra recognition for Technician Andrew.

Customer called stating he was more than pleased with the service SERVPRO did for them - great technicians that did wonderful work and were very professional and respectful.

Thank you SERVPRO! They did nice work, Andrew and Cole are very nice young men.